FAQs

ORDER

  • All payments are processed via Paypal

  • Products are prepared fresh to order, please allow 3-5 business days for shipping

 

SHIPPING

 

  • Tracking numbers (if available with shipping option)  will always be emailed

 

  • Delivery times vary depending on your location

 

  • Packages will be shipped via CANADA POST or UPS

 

*Note: SHIPPING INFORMATION CANNOT BE UPDATED OR CHANGED ONCE THE ORDER HAS BEEN COMPLETED AND SHIPPED. ALL SHIPMENTS RETURNED BACK TO US DUE TO INCOMPLETE/INVALID SHIPPING ADDRESS ARE SUBJECT TO A RETURN SHIPPING FEE WHICH WILL BE DEDUCTED FROM YOUR REFUND. FINER HOLISTICS IS NOT LIABLE FOR RETURN TO SENDER FEES. AS PRECAUTION PLEASE MAKE SURE THAT ALL INFORMATION UNDER SHIPPING IS CORRECT BEFORE FINALIZING YOUR ORDER.

 

  • WE SHIP WORLDWIDE!

Taxes and Duties

All applicable custom fees, taxes and duties are the sole responsibility of the customer. It is at the sole discretion of custom agents to release your package. Note, in rare occasions custom agents may delay delivery of some packages.

RETURNS / EXCHANGES

If you are unsatisfied with your purchase(s), contact us WITHIN 5 DAYS of receiving your product(s) and we will do our best to assist you!